SHIPPING Policies

Domestic & international shippinG

All orders are packed and dispatched by me so please allow 4-6 business days to be processed. 

returns & exchanges

ALL SALES FINAL! Please thoroughly read the dimensions and care instructions before purchasing an item. 

HANDMADE: These Items are Hand made, therefore may have small imperfections and variations.

Lost or stolen packages

Minigru studios is not responsible for lost or stolen packages. Please reach out to the shipping provider to open a claim. 

International Shipping

Minigru Studios is not responsible for any import taxes or duties that may occur on international orders.

  • Customers are responsible for return shipping, import duties, and taxes.

  • Duties and taxes paid at checkout or delivery are non-refundable.

  • We are not responsible for returns refused by customs due to unpaid import fees.

  • The buyer has the option to pay for the full shipping price again to have it resent to the same address. contact minigru.studios@gmail.com if this is the case